Privacy Policy
We respect your privacy
At The Growth Integrators (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, contact us, engage our services, or otherwise interact with us.
We aim to handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable.
1. What is personal information?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.
This may include information such as your name, email address, phone number, business details, and any other information you provide to us..
2. What personal information we collect
We may collect personal information that is reasonably necessary for our business activities, including:
- your name
- email address
- phone number
- business name
- website URL
- billing or payment information
- information you submit through contact forms, enquiry forms or onboarding forms
- communications between you and us
- information about your use of our website
- marketing and advertising data where relevant to our services
If you become a client, we may also collect business-related information required to deliver our services, including access to advertising platforms, analytics tools, CRM systems, websites, and campaign data where relevant.
3. How we collect personal information
We may collect your personal information when you:
- visit our website
- submit an enquiry or contact form
- book a call or request a proposal
- sign up to receive updates or marketing communications
- engage our services
- communicate with us via email, phone, social media or other channels
We may also collect certain information automatically through website technologies such as cookies, analytics tools, tracking pixels and similar technologies.
4. Cookies and website tracking
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
These tools may be used to:
- remember your preferences
- analyse website traffic
- measure advertising performance
- improve user experience
- support remarketing and advertising campaigns
We may use third-party tools such as:
- Google Analytics
- Google Ads
- Meta Pixel
- Google Tag Manager
- CRM or email marketing platforms
- booking or form software
These third parties may collect, store or process information in accordance with their own privacy policies.
You can usually manage or disable cookies through your browser settings.
5. Why we collect your personal information
We may collect, hold, use and disclose your personal information for purposes including:
- responding to enquiries and contact form submissions
- providing our services
- communicating with you about your project or enquiry
- preparing proposals, recommendations or strategy advice
- managing client relationships
- improving our website, services and user experience
- analysing website traffic and marketing performance
- sending updates, insights, service information or marketing communications
- complying with legal and regulatory obligations
We will only use your personal information for purposes that are reasonably necessary for our business operations or where otherwise permitted by law.
6. Direct marketing
We may use your personal information to send you updates, educational content, marketing communications or service-related information that may be relevant to you.
You can opt out of receiving marketing communications at any time by:
- clicking the unsubscribe link in our emails, or
- contacting us directly
We will respect your communication preferences.
7. Disclosure of personal information
We may disclose your personal information to trusted third parties where reasonably necessary to operate our business or provide our services, including:
- website hosting providers
- analytics and tracking providers
- advertising platforms
- CRM and email marketing software providers
- payment processors
- contractors, consultants or service providers assisting us
- legal, accounting or business advisers
We do not sell your personal information.
We may also disclose personal information where required or authorised by law.
8. Overseas disclosure
Some of the third-party tools, software platforms and service providers we use may store or process personal information outside Australia.
This may include providers located in countries such as:
- the United States
- Singapore
- Ireland
- the United Kingdom
- other countries where their systems, servers or operations are located
Where reasonably practicable, we take steps to use reputable service providers and to ensure your information is handled appropriately.
9. Storage and security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.
We may store personal information in electronic systems, cloud-based platforms, and software tools used to operate our business and deliver our services.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. Because of this, we cannot guarantee absolute security.
We also take reasonable steps to destroy or de-identify personal information when it is no longer required, subject to any legal or record-keeping obligations.
10. Accessing or correcting your information
You may request access to the personal information we hold about you, and you may ask us to correct information if you believe it is inaccurate, incomplete or out of date.
To request access or correction, please contact us using the details below.
We may need to verify your identity before processing your request.
11. Complaints
If you believe we have mishandled your personal information or breached your privacy, you can contact us using the details below and we will investigate your complaint.
We aim to respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Website: https://www.oaic.gov.au
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal obligations or business practices.
Any updated version will be published on this page and the Last Updated date will be revised accordingly.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
The Growth Integrators
Email: hello@thegrowthintegrators.com.au
Website: thegrowthintegrators.com.au
Effective Date: 30Mar26
Last Updated: 30Mar26
